OpenAI’s ChatGPT Plus Sign-ups Suspended due to Customer Demand

OpenAI, a leader in the field of artificial intelligence technology, recently announced that it is no longer accepting new sign-ups for its premium service, ChatGPT Plus. This decision, shared by OpenAI’s CEO Sam Altman on November 15, 2023, comes after an surge in customer demand following OpenAI’s development conference, DevDay, held in San Francisco.

Milestone Achievement and Service Outage

During DevDay, OpenAI unveiled the GPT-4 Turbo model and the Copyright Shield as part of its indemnification strategy. The event was a major milestone for OpenAI and drew attention from industry leaders, including Microsoft CEO Satya Nadella, who emphasized the significance of artificial intelligence in connection to services like Azure.

Following the event, OpenAI faced challenges, including a significant service outage on November 8, initially attributed to popularity, which was later recognized as a Distributed Denial of Service (DDoS) attack. This incident likely contributed to the decision to suspend new sign-ups for ChatGPT Plus.

Capacity problems and Microsoft Investment

ChatGPT Plus, introduced in February, is a $20 per month membership plan offering quicker response times and priority access to new features. The plan saw a large influx of sign-ups, especially after announcing the availability of unique features like GPT-4 previously unavailable to other users.

At the same time, Microsoft was conducting its Ignite event, focusing heavily on artificial intelligence technology. Microsoft’s significant investment in OpenAI, now valued at over $13 billion, has not significantly impacted its market share compared to Google.

Collaboration and Technological Capabilities

The German Federal Cartel Office confirmed that the collaboration between Microsoft and OpenAI does not violate merger control legislation, indicating a positive outlook for both companies.

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OpenAI has been aggressively enhancing its technological capabilities, with the introduction of a business tier, DALL-E 3, and a GPT builder interface. The company aims to create a GPT store where users can share and trade individual GPT bots, incentivizing developers to adopt ChatGPT.

Platform Strain and User Registrations

The high adoption rate and incorporation of new tools have strained the platform, powered by Microsoft Azure, leading to the suspension of new user registrations for ChatGPT Plus. However, users can sign up to be alerted when subscriptions become available again. After a DDoS attack impacted users worldwide, new user registrations were halted.

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By Team